SHIPPING & RETURNS

Shipping in Australia

Madding Crowd Coffee ships orders via Australia Post, Sendle, or Fastway, depending on destination and parcel size. On occasion, we’ve even been known to deliver orders ourselves.

Shipping times vary based on your location and when your order is placed.

All coffee is roasted to order for maximum freshness and all-round greatness. Orders placed after Monday will be roasted and dispatched the following week, in line with our roasting schedule.

A standard shipping rate of $10 applies to all orders under $60. Orders over $60 ship free via standard shipping.

International Shipping

We’re happy to ship Madding Crowd Coffee almost anywhere in the world. If you’d like us to send coffee to Antarctica or the Galápagos Islands, please email us at orders@maddingcrowdcoffee.com.au and we’ll see what we can do.

FAQs

What days do you roast?
Currently, we roast all coffees on Monday and Tuesday

How long will my order take to arrive?

  • Sydney Metro: 1–2 business days from dispatch

  • Brisbane, Canberra, Adelaide & Melbourne: 1–3 business days

  • All other Australian destinations: 1–5 business days

Can I change my order or shipping details?
If you need to make changes, please contact us as soon as possible at orders@maddingcrowdcoffee.com.au. We’ll do our best to help, though changes depend on how far along your order is.

Will I receive a tracking number?
Yes — our courier partners will email tracking details once your order has been dispatched. If you have any issues though, feel free to get in touch.

Can I return or exchange my order?
If your order arrives faulty, damaged, incorrectly sent, or otherwise not quite right, we’re happy to arrange an exchange with proof of purchase. Please contact us at orders@maddingcrowdcoffee.com.au.

Note: Delivery times are estimates provided by Australia Post and our couriers. These can change due to delays outside our control. Busy periods and public holidays may slow things down a little. Please make sure your shipping address is correct at checkout to help everything arrive smoothly.